Business Analyst

Responsibilities

• Conduct and facilitate Pre-Discovery and Discovery sessions with clients

• Create BA artifacts: traceability matrices (decomposition of business requirements into functional and non-functional requirements), functional specifications, use cases, UML, BPMN diagrams, acceptance test plans

• Document business processes

• Identify and analyze project stakeholders

• Conduct competitor and market analysis

• Prepare and maintain scope documentation

• Collaborate with the Customer and Project Manager to create epics and user stories

• Build and document product functional requirements

• Identify, track, and manage changes to requirements, including prioritization and backlog management

• Work closely with UI/UX Designers to build user experience and user interfaces

• Facilitate requirements prioritization and ensure end-to-end traceability

• Establish and monitor requirements management processes throughout the project lifecycle

• Create low-fidelity prototypes to validate ideas

• Conduct user research: personas, user journeys, usability testing

• Define acceptance criteria for functional and non-functional requirements

• Evaluate potential software solutions, including existing and open-source components, and system architecture to ensure alignment with business needs

• Join and work on already running projects, quickly diving into existing requirements and processes

Skills

• Experience with project and requirement management tools (JIRA, Confluence, etc.)

• Experience working with Agile methodologies and Scrum framework

• Strong skills in business and technical documentation

• Hands-on experience with epics, user stories, and backlog refinement

• Experience with UX, prototyping, and sketching

• Knowledge of notation systems and business process modeling (UML, BPMN, ERD, Context Diagrams)

• Experience with elicitation techniques: workshops, document analysis, interviews

• Ability to prioritize functionality, validate requirements, and manage changes effectively

• Strong understanding of project structure and lifecycle, ability to crystallize business ideas together with the client

Will be a plus

• Structured knowledge of BA standards (PMI, IIBA, Enterprise Architecture)

• Experience with data analytics methodologies and tools

• Experience with CRM and ERP systems

• Background in outsource projects

• Domain experience in retail, e-commerce, or other industries

Qualifications

• 1.5+ years of experience as a Business Analyst in software development projects

• English: Upper-Intermediate / Advanced

– Confident verbal communication

– Ability to lead discussions and maintain documentation in English

• Excellent written and verbal communication skills, including presentations

• Strong analytical mindset and ability to justify prioritization decisions to the client